(a) Upon receipt of the NOPV the respondent shall:
(1) Submit to the department within 30 days, in writing, evidence refuting the probable violation referenced in the NOPV;
(2) Submit to the department within 30 days a written plan of action outlining action the respondent will take to correct the violations, including a schedule and the date when compliance is anticipated;
(3) Execute a consent agreement with the department resolving the probable violation and remit the civil penalty; or
(4) Request in writing within 30 days, an informal conference with the department staff to examine the basis of the probable violation.
(b) Any utility involved in the NOPV shall provide a representative for any informal conference or hearing scheduled relative to that NOPV.