New York Codes, Rules and Regulations [NYCRR]
Title 16. Department of Public Service
Chapter I. Rules of Procedure
Subchapter B. Procedures and Requirements Concerning Consumer Protections
Section |
Description |
| 13.1 | Applicability of rule and definitions. |
| 13.2 | Applications for service. |
| 13.3 | Termination of service. |
| 13.4 | Reconnection of service. |
| 13.5 | Deferred payment agreements. |
| 13.6 | Levelized payment plans. |
| 13.7 | Security deposits. |
| 13.8 | Meter reading and estimated bills. |
| 13.9 | Backbilling. |
| 13.10 | Late payment and other charges. |
| 13.11 | Content of bills. |
| 13.12 | Notice requirements. |
| 13.13 | Disconnection without notice. |
| 13.14 | Inspection and examination of utility apparatus. |
| 13.15 | Complaint-handling procedures. |
| 13.16 | Severability. |
(Statutory authority: Public Service Law, ยงยง 4, 66, 72, 80, 85)