FORM A
ANALYSIS OF RESPONSE TO EMERGENCY REPORTS
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Gas Corporation: _________________________ |
Month: _________________________ |
19 ____ |
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Emergency Calls
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Weekdays-during normal business hours |
Weekdays-after normal business hours |
Sat., Sun., & Hol |
Total |
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|
Response time * (minutes) |
No of Calls |
Percentage of calls |
No of Calls |
Percentage of calls |
No of Calls |
Percentage of calls |
No of Calls |
Percentage of calls |
|
0-15 |
____ |
________ |
____ |
________ |
____ |
________ |
____ |
________ |
|
16-30 |
____ |
________ |
____ |
________ |
____ |
________ |
____ |
________ |
|
31-45 |
____ |
________ |
____ |
________ |
____ |
________ |
____ |
________ |
|
46-60 |
____ |
________ |
____ |
________ |
____ |
________ |
____ |
________ |
|
More than 60 min |
____ |
________ |
____ |
________ |
____ |
________ |
____ |
________ |
|
|
|
|
|
|
|
|
|
|
|
Total |
____ |
100% |
____ |
100% |
____ |
100% |
____ |
100% |
* Total elapsed time for receipt of report to time of arrival
___________________________________________
Signature of Gas Corporation Officer
___________________________________________
Title